The different roles of corporate and unit level human resources managers in the hospitality industry

Abstract/ Purpose – The purpose of this research is to analyze differences between the roles of HR managers at the corporate and unit level in the specific context of the hospitality industry. Design/methodology/approach – Semi-structured interviews with 12 HR managers in three countries, complemented by a short questionnaire, yielded quantitative data on Ulrich’s HR roles, work time spent in various roles and various degrees of involvement in decision making. Respondents also provided qualitative accounts of their roles. Findings – Distinct differences exist between HR work at the corporate and unit level. Whereas unit level managers tend to focus on their role as “administrative experts” and “employee champions”, corporate level managers stressed their role as “strategic partners” and “change agents”. Corporate level managers benefit from earlier involvement in organizational decisions than those at unit lev ...

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The different roles of corporate and unit level human resources ... www.emeraldinsight.com/doi/abs/10.1108/09596110610646682‎Cached SimilarThe relationship between internal and external service quality. Talent management : A strategy for improving employee recruitment, retention and engagement within hospitality organizations. Hospitality quality: new directions and new challenges. The relationship between customer loyalty and customer satisfaction. The different roles of corporate and unit level human resources ... https://www.researchgate.net/.../235262027_The_different_roles_of_corporate_and_unit_level_human_resources_managers_in_the_hospitality_... Purpose – The purpose of this research is to analyze differences between the roles of HR managers at the corporate and unit level in the specific context of the hospitality industry. Design/methodology/approach – Semi-structured interviews with 12 HR managers in three countries, complemented by a short questionnaire, ... Human resources managers in the hospitality industry | Ecole ... www.ehl.edu/.../different-roles-corporate-and-unit-level-human-resources-managers-hospitality-industry‎Cached SimilarRaub, S., Alvarez, L., & Khanna, R. 2006. The different roles of corporate and unit level human resources managers in the hospitality industry. International Journal of Contemporary Hospitality Management, 18: 135–144. Keywords : Hospitality human resource functions; Human resources; Human resource managers. Unit 18 Human Resources Management Hotels Assignment | UK ... https://www.locusassignments.com/.../unit-18-human-resources-management-hotels-assignment‎Cached1.1 Role and purpose of human resource management in selected service industry with reference to Hilton Hotel Stratford. Human resource management is an art of mobilizing and managing people in the organization. It is done by applying different policies and practices which values human resource as a major benefit of ... Handbook of Hospitality Human Resources Management - Google Books Result https://books.google.com/books?isbn=1136400044 Dana V Tesone - ‎2008 - Business & Economics The different roles of corporate and unit level human resources managers in the hospitality industry. International Journal of Contemporary Hospitality Management, 18(2), 135–144. Rogg, K., Schmidt, D., Shull, C., & Schmitt, N. ( 2001). Human resource practices, organizational climate, and customer satisfaction. Journal of ...New Perspectives in Hospitality Management - Google Books Result https://books.google.com/books?isbn=1785608800 Emerald Group Publishing Limited - ‎2015 - Business & Economics Raub, S., Alvarez, L. and Khanna, R. (2006), “The different roles of corporate and unit level human resources managers in the hospitality industry”, International Journal of Contemporary Hospitality Management, Vol. 18 No. 2, pp. 135À44. Ritzer, G. (1993), The McDonaldization of society, Pine Forge Press, Thousand Oaks, ...Cruise Sector Growth: Managing Emerging Markets, Human Resources, ... - Google Books Result https://books.google.com/books?isbn=3834983462 Alexis Papathanassis - ‎2009 - Business & Economics Johnson, B. (2008), Implementing organizational transformation, The introduction of the human resources function to the shipboard environment, Presentation ... R. (2006), The different roles of corporate and unit level human resources managers in the hospitality industry, International Journal of Contemporary Hospitality ...Human Resource Management in the Hospitality Industry: A Guide to ... - Google Books Result https://books.google.com/books?isbn=1136214739 Michael Boella, Steven Goss-Turner - ‎2013 - Business & Economics Add to this the motivational ability required across a large number of units and unit managers in a geographically spread area, and it is clear that the skills of being a top-class unit manager are very different from those required in the area role. Yet many area managers in hospitality companies were identified and promoted ...Human Resources Management in the Hospitality Industry - Google Books Result https://books.google.com/books?isbn=0470084804 David K. Hayes, Jack D. Ninemeier - ‎2009 - Business & Economics Hospitality. Unit. Manager. 5. Recognize and appreciate the unique HR- related responsibilities of the hospitality unit manager. Unit manager: The Unit manager: The ... The hospitality industry is also unique because the first industry job for many managers was often an entry-level, hourly paid position rather than a salaried ...Defining HR Roles of Nursing Line Manager in Workplace Learning ... https://www.sciencedirect.com/science/article/pii/S1877042814028420 The different roles of corporate and unit level human resources managers in the hospital industry”, International Journal of Contemporary Hospitality Management , Vol. 18 (2), pp. 135-44. Renwick, 2003: Renwick, D. (2003). Line manager involvement in HRM: an inside view. Employee Relations, Vol. 25 (3), pp. 262- 280.